NIGO rejections aren't a paperwork problem — they're a retyping problem. Emma fills forms from the source documents once — one consistent record across the whole packet — so not-in-good-order errors never get introduced.
The numbers
| Metric | Before Emma | After Emma |
|---|---|---|
| NIGO rejection rate | 10–30% | Under 5% |
| Client re-signing requests | 1–3 per client | Near zero |
| Account opening timeline | 2–4 weeks | 3–5 days |
| Ops rework hours/month | 15–25 hours | 2–3 hours |
Why it happens
Without Emma
A packet gets rejected for a missing signature date, a mistyped SSN, an account number that doesn't match the transfer form. Every field was retyped by a human from a PDF — and every retype is a chance to bounce.
With Emma
Emma pulls every field from the source document once — then fills every form from the same data. Same SSN everywhere. Same address everywhere. The typos and mismatches that trigger a NIGO rejection never get introduced.
How it works
A 1040, a statement, meeting notes. Emma reads every field — no retyping, no transposition errors.
She populates every field from one source record — consistent values across the whole packet, no blanks, no mismatches — so the conditions that trigger NIGO never get introduced.
Review, send for signature, done. Your CRM record updates in Wealthbox automatically.
"We easily save two weeks of time otherwise wasted on paperwork. Finpace is a no-brainer."
Jim Minutella
Wealth Quarterback
Upload it. Watch Emma fill it clean — the way it should reach the custodian the first time. No credit card. No demo call.
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